Our head office is based in Singapore,
a sunny Southeast-Asian island. All our products are formulated in Europe and
then manufactured in GMP certified facilities in Malaysia.
For ensuring customer happiness, we offer FREE
Standard Shipping to all international destinations. Estimated delivery will be
within 6-14 business days.
If you want your package a little bit quicker,
we offer these options:
Expedited Shipping (7-9 business days) for
USD8.98
Priority Shipping (3-5 business days) for
USD19.98
Please note: International
orders may be subject to import taxes, customs duties and fees, which are
levied once the package reaches the recipient’s destination. The recipient is
responsible for additional customs clearance charges because we have no control
over these charges, nor can we predict what they may be.
We are committed to fulfilling orders as
quickly as possible.
All orders take up to 48 hours to process.
We do our best to get orders shipped the next business day using our preferred
logistics provider. If you ordered on a Friday or Saturday, your order will
only be processed on Monday as our shipping department does not open on
weekends.
Upon shipment, you will receive an email
confirmation with tracking information.
If you do not receive your order within several
weeks, you should check with your local post office or local customs office.
Your package could be withheld for payment of duties or incorrect mailing
address.
Moor clay is a very expensive ingredient imported
from Austria, Europe. Moor spas in London charge ~125 pounds for a 1-hour
treatment. The full bar (25g) will last between 25 to 30 days. So, it works out
to only less than USD 1 a day. That is tremendous value for money! We recommend
to buy a box of Eumora (25g x 4) which is cheaper and will last anywhere from 3
to 4 months. Lastly, note that EUMORA beauty bar takes care of all your facial
needs. No need for toners, cleansers or other facial care products!
EUMORA is safe for eczema, psoriasis and rosacea but
MUST be used together with lots of moisturiser. A gentle moisturiser will help
in the dryness that EUMORA might cause due to its healing and cleaning
properties. EUMORA is skin health and NOT skin care. EUMORA will nourish your
skin inside out with the many nutrients from Moor mud.
The original classic EUMORA Moor Bar is made of
odor-free clay, therefore it is fragrance-free. We also have a new variant,
EUMORA Moor Spa, for the hair and body that is pine-scented. Please contact ask@eumoramoorbar.com
for more information.
Your face is undergoing a detox process as
the skin organ expels toxins which may have accumulated under the skin over
time. The healing symptoms will gradually disappear as your skin organ heals
and is a definitive sign that EUMORA is working.
The dryness varies from person to person
depending on the current condition of the skin. It may range from a few days to
a few weeks. It will eventually result in a more radiant and youthful look!
We recommend that you apply a gentle
moisturizer, preferably formulated with natural ingredients, while using the
EUMORA bar.
The EUMORA moor bar has a skin balancing formulation that works on oily skin, dry skin, and sensitive skin; on both fair and dark skin. This is achieved through HmA and Moor working together to detoxify and restore skin moisturize and pH balance; to bring back the natural radiance and glow of healthy skin.
No. All EUMORA products are developed to be effective, safe and gentle to our skin and friendly to the environment. HmA (Hydration microAlgae) factor is a powerful proprietary ingredient derived from natural products to help nourish and protect our body against the stresses of modern lifestyle.
Yes, we recommend that the EUMORA bar be used with a gentle moisturizer, preferably formulated with natural ingredients as your face / skin is undergoing a detox and process through regular cleansing with EUMORA.
The gentle formulation and pH balance of EUMORA is designed to minimize all after-effects to the skin. However due to possible pre-existing toxic conditions and skin sensitivities caused by over-exposure to strong exfoliants in some individuals, the detoxification action of HmA and moor may cause a “healing crisis”. Please contact us at ask@eumoramoorbar.com for further clarification.
The amount of lather and how long you can leave it on varies from skin to skin, the instruction on the box is a basic guide to allow most users to experience the unique effects of using EUMORA. However leaving it any longer, may result in a slight increase in the therapeutic effects. However as the skin is a live respiratory organ, any therapeutic effect will eventually be counteracted by the skin’s need to breathe.
“Healing crisis” is the initial visible effects of the detoxifying process experienced by a very small minority, as the skin organ expels toxins which may have accumulated under the skin over time. The most common examples are localized dryness, itchiness, redness, peeling or even breakouts that will gradually disappear as your skin organ heals and is a definitive sign that EUMORA is working.
It varies from person to person depending on the current condition of the skin. It may range from a few days to a few weeks. It would eventually result in a more radiant and youthful look!
You can apply a gentle moisturizer (preferably formulated with natural ingredients) if your skin is experiencing dryness. As for other symptoms, it could be due to the products (cosmetics, etc.) that you have been using. Stop using all such products and monitor the symptoms.
They are all surfactants with similar sounding names that behave quite differently. Disodium Lauryl Sulfosuccinate (DLS) is one of the gentlest surfactants which helps remove surface dirt by weakening the bond between dirt particles and the skin. Compared to the more common and cheaper ALS/SLS/SLES which typically produces a rich lather very easily, DLS is easily differentiated as it tends to produce a much thinner lather while cleaning just as well.
EUMORA is formulated with active ingredients derived from microalgae and moor imported from various parts of Europe. It is then manufactured in GMP certified facilities in South East Asia according to a secret formulation that works for a wide range of skin types and amazingly for a broad range of climates!
International
orders may be subject to import taxes, customs duties and fees, which are
levied once the package reaches the recipient’s destination. The recipient is
responsible for additional customs clearance charges because we have no control
over these charges, nor can we predict what they may be.
We aim to deliver all orders on time, hence we
process our orders immediately upon confirmation of payment. As such, we are
unable to cancel your order once payment has been confirmed.
We believe in the quality of what we are
offering. Use EUMORA for up to 30 days, risk-free. If you are unhappy for any
reason, return the product for a full refund. No Question Asked!
Simply contact us at ask@eumoramoorbar.com
to take advantage of our 30-Day Money-Back Guarantee.
Yes, you may return your purchase within 30 days of
delivery for a full refund. To be eligible for a return, your item must be
unused and in the same condition that you received it. It must also be in the
original packaging.
Yes! If you received a damaged or defective item, we
will ship you a replacement of the exact item. If you would like to exchange an
item for another, please contact us at ask@eumoramoorbar.com.
To return your product, you should contact
us at ask@eumoramoorbar.com
with your order number and reason for return or exchange. Our team will provide
you with further instructions.
You will be responsible for paying for your
own shipping costs for returning your item. Shipping costs are non-refundable.
You should consider using a trackable
shipping service or purchasing shipping insurance. We don’t guarantee that we
will receive your returned item.
