Our head office is based in Singapore, a sunny Southeast-Asian island. All our products are formulated in Europe and then manufactured in GMP certified facilities in Malaysia.

Please send all enquiries on wholesale, private label and retail opportunities to ask@eumoramoorbar.com.

Please email all press and media enquiries to ask@eumoramoorbar.com.

We ship worldwide to almost every country!

For ensuring customer happiness, we offer FREE Standard Shipping to all international destinations. Estimated delivery will be within 6-14 business days.

If you want your package a little bit quicker, we offer these options:
  - Priority Shipping (3-5 business days) for USD18.50

Please note: International orders may be subject to import taxes, customs duties and fees, which are levied once the package reaches the recipient’s destination. The recipient is responsible for additional customs clearance charges because we have no control over these charges, nor can we predict what they may be.

We are committed to fulfilling orders as quickly as possible.

All orders take up to 48 hours to process. We do our best to get orders shipped the next business day using our preferred logistics provider. If you ordered on a Friday or Saturday, your order will only be processed on Monday as our shipping department does not open on weekends.

Upon shipment, you will receive an email confirmation with tracking information.

To check delivery status:
 1. Go to https://www.singpost.com/track-items
 2. Enter your Tracking Number
 3. Click “SEARCH NOW”

To raise an enquiry on your shipment, please email ask@eumoramoorbar.com with your order number.

Please email us at ask@eumoramoorbar.com with your order number for assistance.

If you do not receive your order within several weeks, you should check with your local post office or local customs office. Your package could be withheld for payment of duties or incorrect mailing address.

EUMORA is not sold in physical stores yet. It is only available for sale in our online store and major e-marketplaces like Amazon and eBay.

Moor clay is a very expensive ingredient imported from Austria, Europe. Moor spas in London charge ~125 pounds for a 1-hour treatment. The full bar (25g) will last between 25 to 30 days. So, it works out to only less than USD 1 a day. That is tremendous value for money! We recommend to buy a box of Eumora (25g x 4) which is cheaper and will last anywhere from 3 to 4 months. Lastly, note that EUMORA beauty bar takes care of all your facial needs. No need for toners, cleansers or other facial care products!

EUMORA is good to use all over the body, especially if you can leave it on for at least 3 minutes. Many people are using it for their bodies.

Absolutely! See the results from the use of EUMORA Moor Bar here - https://eumoramoorbar.com/pages/eumora-soap-testimonial

Scars / spots cannot be removed but it will lighten after extensive use of Eumora. The Mask Bar with Shea Butter is recommended and if we can get testimonials after this, then we have some reference, otherwise we cannot present any science to back this up.

EUMORA is safe for eczema, psoriasis and rosacea but MUST be used together with lots of moisturiser. A gentle moisturiser will help in the dryness that EUMORA might cause due to its healing and cleaning properties. EUMORA is skin health and NOT skin care. EUMORA will nourish your skin inside out with the many nutrients from Moor mud.

The original classic EUMORA Moor Bar is made of odor-free clay, therefore it is fragrance-free. We also have a new variant, EUMORA Moor Spa, for the hair and body that is pine-scented. Please contact ask@eumoramoorbar.com for more information.

Your face is undergoing a detox process as the skin organ expels toxins which may have accumulated under the skin over time. The healing symptoms will gradually disappear as your skin organ heals and is a definitive sign that EUMORA is working.

The dryness varies from person to person depending on the current condition of the skin. It may range from a few days to a few weeks. It will eventually result in a more radiant and youthful look!

We recommend that you apply a gentle moisturizer, preferably formulated with natural ingredients, while using the EUMORA bar.

The EUMORA moor bar has a skin balancing formulation that works on oily skin, dry skin, and sensitive skin; on both fair and dark skin. This is achieved through HMA and Moor working together to detoxify and restore skin moisturize and pH balance; to bring back the natural radiance and glow of healthy skin.

No. All EUMORA products are developed to be effective, safe and gentle to our skin and friendly to the environment. HmA (Hydration microAlgae) factor is a powerful proprietary ingredient derived from natural products to help nourish and protect our body against the stresses of modern lifestyle.

Yes, we recommend that the EUMORA bar be used with a gentle moisturizer, preferably formulated with natural ingredients as your face / skin is undergoing a detox and process through regular cleansing with EUMORA.

The gentle formulation and pH balance of EUMORA is designed to minimize all after-effects to the skin. However due to possible pre-existing toxic conditions and skin sensitivities caused by over-exposure to strong exfoliants in some individuals, the detoxification action of HmA and moor may cause a “healing crisis”. Please contact us at ask@eumoramoorbar.com for further clarification.

The amount of lather and how long you can leave it on varies from skin to skin, the instruction on the box is a basic guide to allow most users to experience the unique effects of using EUMORA. However leaving it any longer, may result in a slight increase in the therapeutic effects. However as the skin is a live respiratory organ, any therapeutic effect will eventually be counteracted by the skin’s need to breathe.

Yes, absolutely! In fact, the Eumora beauty bar takes care of all your facial needs. No need for toners, cleansers, moisturizers or other facial care products!  

“Healing crisis” is the initial visible effects of the detoxifying process experienced by a very small minority, as the skin organ expels toxins which may have accumulated under the skin over time. The most common examples are localized dryness, itchiness, redness, peeling or even breakouts that will gradually disappear as your skin organ heals and is a definitive sign that EUMORA is working.

It varies from person to person depending on the current condition of the skin. It may range from a few days to a few weeks. It would eventually result in a more radiant and youthful look!

You can apply a gentle moisturizer (preferably formulated with natural ingredients) if your skin is experiencing dryness. As for other symptoms, it could be due to the products (cosmetics, etc.) that you have been using. Stop using all such products and monitor the symptoms.

They are all surfactants with similar sounding names that behave quite differently. Disodium Lauryl Sulfosuccinate (DLS) is one of the gentlest surfactants which helps remove surface dirt by weakening the bond between dirt particles and the skin. Compared to the more common and cheaper ALS/SLS/SLES which typically produces a rich lather very easily, DLS is easily differentiated as it tends to produce a much thinner lather while cleaning just as well.

They are all facial cleansing bars. Compared to Classic egA Bar, Mask Bar with Shea Butter is easily differentiated by a bigger size bar and extra shea butter ingredient which moisturizes your skin when you use the product. Classic egA Bar is best recommended for anti-aging.

EUMORA is formulated with active ingredients derived from microalgae and moor imported from various parts of Europe. It is then manufactured in GMP certified facilities in South East Asia according to a secret formulation that works for a wide range of skin types and amazingly for a broad range of climates!

At EumoraMoorBar.com, all products are processed based on a one-time payment.
 We WILL NOT re-bill you or put you on an auto ship plan.

We GUARANTEE you will only be billed ONCE per order - you will NEVER BE billed again if you do not re-purchase on your own.

We also DO NOT store your credit card information.

An order confirmation email will be sent to you after purchase. You will find the 4-digit order number in the order confirmation email.

No, we do not store your credit card data. All purchase transactions are securely processed by PayPal or Stripe, our payment gateways.

Please try again and ensure that you have entered the correct billing details (billing address, expiry date, security code, etc.).

If the problem persists, contact your bank / card issuer or try an alternative payment method.

International orders may be subject to import taxes, customs duties and fees, which are levied once the package reaches the recipient’s destination. The recipient is responsible for additional customs clearance charges because we have no control over these charges, nor can we predict what they may be.

To place an order on our website, follow these simple steps below:
 1. In Shop, select the product that you wish to purchase
 2. Click 'Add to Cart', then Continue Shopping or View Cart
 3. Review the items in your Shopping Cart
 4. Proceed to click "Checkout" at the bottom of the page
 5. Enter your email address, shipping address and discount code, if any. Then select ‘Continue to shipping method’.
 6. Choose your shipping method. Then select ‘Continue to payment method’.
 7. Enter your credit card information and billing address, if different from shipping address.

 Select ‘Complete order’. An order confirmation email will be sent to you.

An order confirmation email will be sent to you after purchase. You will find the 4-digit order number in the order confirmation email.

If you need to make any changes to your order, please email ask@eumoramoorbar.com with your order number.

Please note: The order cannot be amended once payment has been confirmed. You should check your order details before checkout.

We aim to deliver all orders on time, hence we process our orders immediately upon confirmation of payment. As such, we are unable to cancel your order once payment has been confirmed.

We believe in the quality of what we are offering. Use EUMORA for up to 30 days, risk-free. If you are unhappy for any reason, return the product for a full refund. No Question Asked!

Simply contact us at ask@eumoramoorbar.com to take advantage of our 30-Day Money-Back Guarantee.

Yes, you may return your purchase within 30 days of delivery for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Yes! If you received a damaged or defective item, we will ship you a replacement of the exact item. If you would like to exchange an item for another, please contact us at ask@eumoramoorbar.com.

To return your product, you should contact us at ask@eumoramoorbar.com with your order number and reason for return or exchange. Our team will provide you with further instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Once your return is received and processed, a credit will be automatically applied to your credit card in 3-5 days.